Bensenville, DuPage County · Serving Wood Dale, Addison, Schiller Park, Franklin Park, Stone Park
24/7 Dispatch · (630) 580-6401

Terms of Service for the Bensenville Water Damage Pros Site

These terms explain how this site and our dispatch line work, and what you can and cannot expect from them.

These terms apply to the Bensenville Water Damage Pros website and to the dispatch line for water damage and mold work in Bensenville, Illinois. By using the site or calling the line, you agree to them.

If you do not agree, please do not use the site. The terms are for 2026.

What this site and line are

This site is informational, and the phone line is a dispatch service. We take your call and send a licensed and insured restoration professional from the contractors in our network. We are not the contractor that performs the work.

Independent contractors

Restoration work is performed by independent licensed and insured contractors dispatched through the line. Each contractor is responsible for its own crews, equipment, methods, and work. The scope and price come first, then the work, and you decide whether to proceed.

Any agreement for the work is between you and that contractor. If something about the work concerns you, raise it with the contractor first and then with us, so we can help sort it out.

Information is not professional advice

Content on this site is general information. It is not insurance advice, legal advice, or engineering advice, and it does not replace the judgment of a licensed professional who inspects your property.

For questions about structural safety, consult a qualified engineer. For legal questions, consult an attorney. For coverage, read your policy and ask your insurer.

No promise of coverage

We do not approve claims, and we do not decide what your insurance covers. Nothing on this site promises that any loss will be covered or paid. Coverage depends on your policy and on your insurer's decision.

Calls and recording

Calls to our line may be recorded for quality and training purposes.

Details are in our privacy policy. Calling the line means you understand this. If you would rather not be recorded, tell the dispatcher at the start of the call.

Use of the site

You may read this site for your own personal or business use. You agree not to misuse it, copy it in bulk, or use it in a way that harms its operation or other visitors.

Links on this site point to our own pages. We are not responsible for outside sites you may visit from other places.

Accuracy of content

We work to keep the content accurate, but we cannot promise that every statement is complete or current. Standards, permit rules, and local conditions change. Verify important details with the relevant village office, agency, or your own contractor.

Limitation of liability

To the fullest extent the law allows, Bensenville Water Damage Pros is not responsible for losses arising from use of this site or from work done by independent contractors. This includes indirect or consequential losses, such as lost income or additional damage.

Nothing in these terms limits any right you have by law that cannot be limited. You are responsible for decisions you make about your property, including whether to hire a contractor, accept a scope of work, or file an insurance claim.

Governing law and contact

These terms are governed by the laws of the State of Illinois. For questions, see the contact page or review the towns we serve on the service area page. You can also email [email protected] for non-urgent matters.

Our service area around Bensenville