Bensenville, DuPage County · Serving Wood Dale, Addison, Schiller Park, Franklin Park, Stone Park
24/7 Dispatch · (630) 580-6401
24/7 Emergency Line Open

Water Damage Restoration Stone Park, IL Near Bensenville

Emergency water damage dispatch 24/7 for Stone Park homes and shops hit by Addison Creek overflow, storm runoff or a broken pipe.

60165

Water damage restoration in Stone Park usually follows a heavy rain, when Addison Creek or street runoff pushes water toward homes and shops. Calls to the emergency line are taken 24/7 and sends licensed and insured restoration professionals from Bensenville, southeast of the village along the Mannheim Road corridor.

Stone Park is a small Cook County village of 4,576 people at the 2020 Census, with ZIP code 60165. This page follows the storm seasons and the local flood record.

Spring storms and summer cloudbursts in Stone Park

The Cook County hazard mitigation plan annex lists flooding at Addison Creek, along Mannheim Road and Lake Street, and on the 1500 blocks of 39th, 40th and 43rd Avenues. It records that in July 2014 Addison Creek overflowed and closed the right lane of southbound Mannheim Road between Division Street and Lake Street. It also notes about two feet of water at Route 45 and Route 64 after flash flooding in 2007.

The annex says April 2013 flooding was extreme enough that the village considers its flood maps inadequate. For you, that means a map showing no flood zone does not prove a dry basement. Ask the village what records it holds for your address, and consider flood insurance separately from your homeowners policy.

When creek water or a downpour reaches your Stone Park home

Rising water gives you minutes, not hours, to protect people and the essentials. Take these four steps, then call (630) 580-6401 whatever the hour.

Get people out first

If water is entering fast or covering outlets, leave the area and call 911. Do not drive through flooded streets near Mannheim Road or Lake Street, because depth is hard to judge.

Utilities before cleanup

Do not touch the panel, furnace or water heater if you would stand in water to reach them. Call 911 or the electric or gas utility first, then us.

Lift the essentials

Raise documents, medications, chargers and keepsakes to a high shelf or the second floor. Photograph the waterline and your belongings first so there is a record.

Assume it is dirty

Creek and street water carries soil and sewage. Keep children and pets out, wear boots and gloves, and do not run drains or washers until the water recedes.

What happened to Addison Creek and why it matters here

The Metropolitan Water Reclamation District dedicated the Addison Creek Reservoir in Bellwood in August 2023. MWRD says it reduces overbank flooding to about 2,200 structures and removes about 1,700 from the floodplain across six communities, and Stone Park is one of them. That is a real change for properties near the creek.

It does not remove every risk. A reservoir addresses creek overflow, not a pipe failing in your wall or a drain backing up in your basement. If you live near the creek, ask whether your home's flood status changed before you drop or add coverage. Our flood damage cleanup crews respond when flooding does happen.

Water spreading or a smell you cannot place? Talk to dispatch now.

(630) 580-6401

Water damage help across Stone Park

Calls from 60165 come from houses on the numbered avenues, shops near Mannheim Road, and buildings close to the rail corridor. The annex notes Canadian Pacific rail yards and repair shops nearby, plus Amtrak and a Metra station. Crews drive in from Bensenville and offer same-day response when available, though we cannot promise an arrival time.

Emergency dispatch

Emergency dispatch is available around the clock, including nights, weekends and holidays. The crew lays out scope and price first, by licensed and insured crews.

Pumping out

Standing water comes out first. Our water extraction crews use extraction units and pumps to remove it before it soaks into drywall and flooring.

Basements and lower levels

Our basement water damage cleanup work removes wet materials and dries the slab and framing with air movers.

Roof and window entry

When storm water came in from above or through openings, see our storm water damage cleanup page.

Older water lines and village records

The annex describes a mitigation action to replace existing 6-inch water mains with standard 8-inch mains to help with flood waters. If water is running from the street or your meter pit, call the village public works office rather than guessing which side of the meter is at fault. The annex does not describe the water supply source, so ask the village for details.

The village building department is also the floodplain administrator, according to the annex, and the flood ordinance dates to 2005. Ask that office whether a permit applies before repair work, and whether work in a mapped floodplain triggers extra rules. Do not assume the answer.

Drying, mold and insurance basics

After extraction, crews map moisture with meters and a thermal imaging camera, then run air movers and LGR dehumidifiers until readings return to dry. You can ask any company whether its crews work to ANSI/IICRC S500, the water damage restoration standard. Mold needs moisture, and S520 is the mold remediation standard. Health questions belong with a physician.

On insurance, sudden and accidental water damage is often covered, gradual leaks often are not, and flood is usually excluded without separate coverage. Photograph damage, keep receipts for emergency repairs, and ask your insurer what it needs before permanent repairs.

Villages around Stone Park

North of Stone Park, the Franklin Park page covers combined sewers and flood cost sharing. Farther north, the Schiller Park page covers storm-sewer relief and viaduct flooding. We also serve Melrose Park, Bellwood, Broadview and Northlake.

Questions about Stone Park

Do you cover every ZIP code in Stone Park?

Stone Park uses ZIP code 60165. We cover all of the village, from the Addison Creek side to the Mannheim Road and Lake Street corridor and the numbered avenues in between. If your mailing address differs, call and we will confirm.

Is emergency water removal available in Stone Park?

Yes. Emergency dispatch runs 24/7 with same-day response when available. We do not promise an arrival time, and we will tell you how to stay safe while you wait.

Did the Addison Creek Reservoir end flooding in Stone Park?

MWRD says it reduces overbank flooding for about 2,200 structures across six communities including Stone Park. It does not stop pipe breaks, drain backups or heavy street runoff.

Which Stone Park streets have had flooding?

The county plan lists Addison Creek, Mannheim Road and Lake Street, and the 1500 blocks of 39th, 40th and 43rd Avenues. Check the FEMA map and ask the village about your own address.

Is flood damage covered by homeowners insurance?

Most policies do not cover flood unless flood coverage was bought separately. Confirm coverage with your insurer.

Do you work on shops and small businesses in Stone Park?

Yes. The same 24/7 line sends crews to commercial buildings, with drying planned around access and tenants.

Still unsure which page fits your situation? Dispatch can sort it out in one call.

(630) 580-6401

Stone Park, IL on the map

Our service area around Bensenville