Contact for Bensenville Water Damage Pros is by phone only. There are no forms to fill in, so the fastest way to reach a dispatcher is to call (630) 580-6401 at any hour of the day or night.
Dispatch runs 24/7 for homes and businesses in Bensenville, Illinois and nearby towns. Dispatch aims for a same-day visit when it is available.
Before you call, make the situation safer
Safety comes first, and it takes a minute. If you smell gas, see sparks, or the water is touching outlets or a panel, leave the area and call 911 or the utility before you call us. Do not wade through standing water near electrical equipment.
If it is safe, stop the source. Close the shutoff valve to the leaking fixture or the main water valve, and keep people and pets away from any water that came from a sewer or drain.
- Turn off power to wet areas only if the breaker is dry and easy to reach.
- Lift valuables, rugs, and papers off wet floors.
- Keep children and pets out of contaminated water.
- Do not use a household vacuum on standing water.
What to have ready for the call
A few details let the dispatcher match the right crew to your job. You do not need perfect answers, and the dispatcher will ask for each item.
- The address of the property, including the unit number for apartments.
- What happened, such as a burst pipe, a failed water heater, or a storm leak.
- Whether the source of the water has been stopped.
- Which rooms are wet and roughly how much water you see.
- Whether the power is on or off in the affected rooms.
- Photos or video you have already taken of the damage.
- Your insurer's name, kept private, for your own claim records.
Water spreading or a smell you cannot place? Talk to dispatch now.
(630) 580-6401Our location and hours
The business address is 110 W Irving Park Blvd, Bensenville, IL 60106. The address is for correspondence. Emergency work happens at your property, not at this location.
Dispatch is open 24 hours a day, seven days a week, including holidays. Nothing starts until dispatch has walked you through scope and price.
Non-urgent questions
If your question is not an emergency, you can email [email protected] and we will reply as we are able. For anything involving active water, call instead, because email is not monitored like the phone line.
To learn which towns we cover, see the service area page. To see what kinds of jobs we dispatch, browse the services overview.
Questions we hear
Can I request service through a form on this site?
No. This site has no forms. Service requests are handled by phone so a dispatcher can ask follow-up questions in real time.
What if I call at night or on a holiday?
The line is staffed 24/7. same-day help is offered when a crew is open, and no arrival time is promised.
Should I take photos before the crew arrives?
Yes, if it is safe. Photos and video of the damage and affected belongings help your own records and any claim you decide to file.
Do I need to tell you my insurance company?
No. You can keep your insurer's name private. We do not decide coverage, so go through your declarations page with your insurer about your claim.
Still unsure which page fits your situation? Dispatch can sort it out in one call.
(630) 580-6401