Addison Creek area is not an official neighborhood name. We use it because the Village of Bensenville uses the creek to describe the southern part of town: its stormwater page says Addison Creek and its tributaries drain about 1,250 acres there before flowing to Salt Creek. This page is for homes and businesses in that southern drainage area, described by the creek and not by a map line.
Living near a creek does not mean every address floods. Most water damage calls anywhere come from plumbing, appliances and roofs. This page covers both the everyday causes and the creek and storm causes, so you can tell which one you are dealing with.
What the village says about Addison Creek
The village lists Willow Creek, Silver Creek and Addison Creek with its tributaries as its three flood sources, each with its own floodway and floodplain. It says it cannot prevent flooding and works to reduce its impact through maintenance and by reviewing development. Neighborhood-specific FEMA flood-zone status not verified, and a property-level answer comes from the Engineering Division at (630) 350-3435.
The 2015 village plan mentions residential areas along Addison Creek in its capital projects map and says drainage and flooding in the Silver Creek and Addison Creek watersheds were studied. We found no source naming specific streets that have flooded, so this page does not.
The reservoir upstream and what it does not mean
The Metropolitan Water Reclamation District finished the Addison Creek Reservoir in Bellwood in 2023 to reduce overbank flooding along the creek. MWRD lists six communities that benefit, and Bensenville is not one of them. The creek system that drains this area is the one the reservoir was built for, but this page does not claim that Bensenville homes are protected by it.
When water is entering a basement or crawl space
Work through these four moves in order, then call (630) 580-6401 and say how deep the water is and where you think it came from.
Stay out of deep water
Do not wade into a flooded basement. Water can hide electrical hazards, and creek or drain water can carry contamination.
Power and gas
If the panel or the water heater is wet or underwater, do not touch it. Call 911 or the utility to shut service off safely.
Stop what you can
Close the main water valve if you can reach it from dry ground. If water is coming in from outside, there may be little you can stop yourself.
Photograph from the stairs
Take pictures of the water line and the damage from a safe spot, and lift only what you can reach without entering the water.
Groundwater, sewer water and plumbing water are different jobs
In a home that has a basement, water can come from a plumbing failure, a sump pump that stopped, rain seeping through a wall or a floor drain backing up. Each has a different contamination level and a different plan. Basement water damage cleanup starts with finding the source and the water category.
Clean supply-line water is treated differently from water that came through the ground, a drain or a creek. Outside water is handled as contaminated until a crew has assessed it, and sewage is a sewage backup cleanup job, not a household vacuum job.
Water spreading or a smell you cannot place? Talk to dispatch now.
(630) 580-6401Storm and creek water
When creek or storm water enters a building, the work is flood damage cleanup. Standing water comes out first with pumps and extraction units. Porous materials such as carpet pad and wet insulation are often removed rather than saved, and hard surfaces are cleaned and dried.
For roof, window and gutter leaks during a storm, see storm water damage cleanup. If a pipe or fixture failed, see water extraction for what the first visit involves.
Flood insurance is a separate question
Standard homeowners policies often exclude flood damage, and flood coverage is usually bought separately. The village links residents to FloodSmart and the National Flood Insurance Program, and your agent can tell you what your policy actually covers. We cannot decide coverage, so check your policy and ask your insurer before you agree to repairs.
Drying, readings and records
After extraction, air movers and dehumidifiers dry the structure and moisture meters confirm progress. Ask for the readings in writing, along with an itemized scope. Photos, receipts and a timeline of when you noticed the water help describe the loss. Prompt drying lowers the chance of mold, but nobody can promise it will never develop.
Nearby areas
If your property is across the line in the village of Addison, see the Addison page. For buildings along Irving Park Road, see the Irving Park Road corridor. The service area page lists every town we cover.
Questions about Addison Creek Area
Is my house in the Addison Creek floodplain?
This page cannot say. The village Engineering Division at (630) 350-3435 can help you learn whether a specific property is in a mapped floodplain, and the FEMA Map Service Center is the official map source.
Did the Addison Creek Reservoir protect Bensenville?
MWRD lists six communities that benefit from the reservoir, and Bensenville is not among them. We do not claim it reduces risk for Bensenville homes.
Does homeowners insurance cover creek flooding?
Standard policies often exclude flood, and flood coverage is usually a separate policy. Check your policy and ask your insurer.
Can a flooded basement be pumped out right away?
Standing water is removed early, but first the crew checks for electrical hazards and whether the water is contaminated. Do not enter deep water yourself.
Is emergency water removal available near the creek?
The phone line is answered around the clock, and a crew is sent when one is available for your address. Say how deep the water is and whether the power is off.
Still unsure which page fits your situation? Dispatch can sort it out in one call.
(630) 580-6401